To check if the browser is up-to-date, open the Firefox menu and select Settings. Mozilla releases frequent updates to address known issues in Firefox.
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~/Library/Application Support/Firefox/Profiles Update to Fix Firefox # Then, copy and paste the following path and press Enter: Mac: Open Finder and select Go > Go to Folder. %userprofile%\AppData\Roaming\Mozilla\Firefox\Profiles Windows: Open File Explorer, copy and paste the following path into the address bar at the top of the window, and press Enter: If Firefox is completely unresponsive, you can directly get to the profile folder via File Explorer or Finder. On the File Explorer or Finder window that subsequently shows up, open your Firefox profile folder and rename the files below by adding. Then, under the Application Basics section, select the Open Folder button next to Profile Folder. Select the Firefox menu icon (the button with three stacked lines at the top right corner of the window) and choose Help > More troubleshooting information. To rule that out, you must force Firefox to recreate the database. Recreate the Places Database #įirefox stores your browsing history and bookmarks in a database called “Places.” Sometimes, it can corrupt and result in the web browser not responding. On the Mac, open the Apple menu and select Restart, but clear the box next to Reopen windows when logging back in before selecting Restart again on the confirmation dialog. In Windows, just open the Start menu and select Power > Restart. It’s best to restart your computer if Firefox continues to freeze. Then, select Firefox > Stop > Force-Quit and attempt to start Firefox again. Open the Launchpad and select Other > Activity Monitor if you use a Mac.
Then, choose Firefox from the list of open apps and select End task. To shut down the browser on PC, right-click the Start button and choose Task Manager.
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If Firefox just froze on your PC or Mac, try force-quitting and relaunching it. If you’re having trouble with Firefox not responding on your PC or Mac, go through the fixes below to troubleshoot and resolve the issue.
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